All Systems Operational
Portal Operational
90 days ago
99.99 % uptime
Today
Portal (AP1) Operational
90 days ago
100.0 % uptime
Today
Portal (EU1) Operational
90 days ago
99.98 % uptime
Today
Portal (US1) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.87 % uptime
Today
Resume API (AP1) ? Operational
90 days ago
99.92 % uptime
Today
Resume API (EU1) Operational
90 days ago
99.98 % uptime
Today
Resume API (US1) Operational
90 days ago
99.78 % uptime
Today
Invoice API (AP1) Operational
90 days ago
99.68 % uptime
Today
Invoice API (EU1) Operational
90 days ago
99.97 % uptime
Today
Invoice API (US1) Operational
90 days ago
99.76 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 4, 2024

No incidents reported today.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024
Resolved - This incident has been resolved.
Feb 28, 23:14 UTC
Update - We are continuing to work on a fix for this issue.
Feb 28, 22:43 UTC
Identified - Some models are currently down due to dependencies on Huggingface which is experiencing an outage. Our engineers are working to remove this dependency.
Feb 28, 22:42 UTC
Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - Over a period of approximately 11 hours we experienced significant traffic, leading to slower parsing, and some document parsing failures. Measures have been put in place to avoid adverse customer outcomes due to scenarios like this in the future.
Feb 23, 17:00 UTC
Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.