Affinda

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Portal Operational
90 days ago
99.99 % uptime
Today
Portal (AP1) Operational
90 days ago
99.99 % uptime
Today
Portal (EU1) Operational
90 days ago
100.0 % uptime
Today
Portal (US1) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Resume API (AP1) ? Operational
90 days ago
99.99 % uptime
Today
Platform API (AP1) Operational
90 days ago
99.99 % uptime
Today
Resume API (EU1) Operational
90 days ago
99.98 % uptime
Today
Platform API (EU1) Operational
90 days ago
99.97 % uptime
Today
Platform API (US1) Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 13, 2025

No incidents reported today.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025
Partial parsing outage
Resolved - Earlier today we experienced a partial parsing outage affecting requests routed through one of our large language models, impacting several customers in the US and AP regions. The issue has been fully resolved and systems are operating normally, with continued monitoring in place.
Oct 6, 20:00 UTC
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
OCR service outage
Resolved - This incident affected AP1 only.

This incident has been resolved.
Oct 3, 07:35 UTC
Identified - This incident affects AP1 only.

An outage in an Azure service has caused documents requiring OCR to stall. Documents which do not require OCR are unaffected. This incident will be updated when normal service is restored.
Oct 3, 06:37 UTC
Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025
AP1 parsing errors
Resolved - We experienced an elevated rate of document parse errors for certain clients for approximately 1 hr. This was due to a misconfiguration of prompt caching with one of our model providers.
Sep 29, 06:33 UTC
← Incident History Powered by Atlassian Statuspage